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The Shed Windows and More
Shipping & Delivery Policies
Please read Shed Windows and More shipping and delivery policies below.
Our processing time is 2-3 business days and any orders received after 3pm EST Monday-Friday will be processed on the next business day (Warehouse is Closed on Saturday and Sunday). We ship via Priority Mail for small items, FedEx Ground/Home Delivery, FedEx Express, UPS Ground, or Freight Truck for larger items. Our warehouse will determine the least expensive way to ship your order to you. If you require a faster service, please call in your order so we can quote you prices on 2nd-day air or next-day air. Please see the expanded list below.
We will be in touch by email if there are any unforeseen delays in your order or shipping times.
Domestic Shipping Rates and Estimates
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
For simple flat rate shipping: We offer flat rate shipping to be based on items ordered.
Shipping Services and Shipping Estimate Times:
| Shipping Options | Delivery Service | Delivery Time Estimate |
|---|---|---|
| Free Shipping | FedEx or USPS | 2-5 business days after order placed |
| Ground/Home Delivery | FedEx or UPS | Lower 48 States: 1-5 business days after order placed |
| Ground/Home Delivery | USPS | Alaska or Hawaii: 3-7 business days after order placed |
| Second Day Delivery | FedEx | 2 business days after order placed |
| Overnight Delivery | FedEx | 1 business day after order placed |
Local Delivery & In-Store Pickup
We offer local delivery or in-store pickup to customers in our area for call-in orders only. Local delivery costs are between free and $150 depending on the region and size of the order.
Deliveries are made from 8 am-4 pm on Monday-Friday We will call you with the phone number you provided at checkout to notify you on the day of your delivery.
In-store pickup:
You can skip the shipping fees with free local pickup at our warehouse. After placing your call-in order and selecting local pickup, your order will be prepared and ready for pick up within 1 business day. We will send you an email when your order is ready along with instructions.
Our in-store pickup hours are 8 am-4 pm on Monday-Friday and Saturday by appointment. Please have your order confirmation email with you when you arrive.
International Shipping
We offer international shipping to most countries. If you have questions, email us before placing your order at info@shedwindowsandmore.com
International shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
| Shipping Options | Delivery Service | Delivery Time Estimate |
|---|---|---|
| International Economy | FedEx | 5-10 business days after order placed |
| International Priority | FedEx | Varies per country |
| Postal Mail | USPS | Varies per country |
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. [Your Company] is not responsible for these charges if they are applied and are your responsibility as the customer.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 14 days of receiving your shipping confirmation email, please contact us at info@shedwindowsandmore.com with your name and order number, and we will look into it for you.
Shipping to P.O. Boxes
We can only ship to PO Boxes using USPS. If your order requires shipping by FedEx or UPS we just have a street address to ship to.
Refunds, returns, and exchanges
Please visit our Returns, Exchanges, and Refunds page: https://shedwindowsandmore.com/returns-exchanges/
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